Questions & Answers

DELIVERY

When will I receive my order?

Our average order processing time is exactly 0 to five business days. We do not process orders on weekends.

Once processed, orders are shipped, and you will receive an email confirming that your order is on its way, including a tracking number that you can use on our Track Your Order page.

If you don't receive an email, please contact us.

Once you have received this tracking number, your order should arrive at your door within 7 to 14 business days.

How can I track my order?

As soon as you receive your shipping confirmation email, you will have information about your order within 1 to 3 days directly on our Track Your Order page.

Do you deliver outside the mainland?

We do our best to deliver worldwide.

RETURNS AND REFUNDS

Can I cancel my order?

You can cancel your order in case of an error. As long as your order has not been shipped, it is possible to cancel it. In this case, contact us as soon as possible, because once the order has been shipped, it will be too late.